These project terms and conditions are part of a contract you enter into when you engage Human Stories. Please read them carefully and get in touch if you have any questions.

These Terms and Conditions apply to all work provided by: Renee Murphy 

Trading as: Human Stories


“The Client” “You” means the person/organisation that has formally entered into the agreement. 

“We, “Us & “Our” is HUMAN STORIES



1.1 Quotations are valid for 14 days from the submission date.


2.1 ‘The Client’ is asked to nominate one primary contact to centralise all revisions and contact throughout the project.

2.2 A set amount of revision time is included in each quotation. If the project objectives and requirements change requiring the work provided to be significantly altered, HUMAN STORIES reserves the right to charge additional writing on a time and materials basis.

2.3 Approval of the brief should be via email or will be assumed when ‘the client’ sends an amended copywriting brief to HUMAN STORIES

2.4 These terms and conditions are implicitly agreed to on acceptance of the quote provided and the instruction to proceed. 


3.1 If payment defaults HUMAN STORIES may list ‘the Client’ with the appropriate debt collection and credit reporting agencies.

3.2 Urgent work will incur a 25% surcharge. Why? Because of the other projects shifted around to accommodate.

3.3 ‘The Client’ may terminate the job at any time. In this instance, HUMAN STORIES shall invoice for the time spent and work completed to date. 

3.4 Human Stories may terminate the job at any time. In this instance, HUMAN STORIES shall invoice for the time spent and work completed to date.

3.5 Payment shall be made by direct deposit.


4.1 It is agreed that the copyright for any work delivered to ‘the Client’ remains the intellectual property of HUMAN STORIES until all monies due have been paid.



5.1 All materials provided by ‘the Client’ are assumed legal and accurate.

5.2 HUMAN STORIES cannot be held responsible for how the material produced is used once ‘the Client’ has approved the final draft. 

5.3 ‘The Client’ agrees to indemnify and to hold HUMAN STORIES harmless against any and all claims, costs, and expenses, including solicitor’s fees, due to materials included in any work undertaken at the request of ‘the Client’.

5.4 HUMAN STORIES would like to publish the final version as part of an ongoing portfolio. If ‘the Client’ would prefer this not to occur, please notify HUMAN STORIES.


6.1 We endeavour to deliver all work by the agreed deadline. However, circumstances beyond our control – including major illness or family emergencies – may prevent us from getting work to you on time.

6.2 We will inform you as soon as possible if there are any timeframe issues.

6.3 If we are unable to complete work because we have not received information from you, we will continue the project at our next opportunity. This may affect your overall timeline.


7.1 The relationship between the parties is that of independent contractor and enterprise. Nothing in these T&Cs shall constitute the relationship of employer and employee between the parties. 


8.1 You agree not to disclose any information about our pricing structure or project documents.

8.2 We reserve the right to refer to this project and your business name and use your logo and content for promotional purposes unless instructed otherwise.


9.1 Unless otherwise agreed, Human Stories shall retain copyright and intellectual property rights of templates and methods used in all documents, reports, and templates prepared for and on the client’s behalf.


This website with URL address is owned and operated by Renee Murphy trading as Human Stories. Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Human Stories’ relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

‘Us’ or ‘our’ or ‘we’ refers to Human Stories, the owner of the website. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

The content of this website is for your general information and use only. It is subject to change without prior notice. 

This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: Email address, name, phone number.

Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

Your use of this website and any dispute arising out of your use of it is subject to the laws of New Zealand.

You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.

These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy and Personal Information

Human Stories abides by the Privacy Act 1993 and acts to take all practical steps to achieve privacy protection. All electronic data held by Human Stories is encrypted, password protected and accessed by authorised persons only.

Human Stories may collect personal information from you, including;

  • Your name
  • Your contact information
  • Information about you that will help us provide your brand strategy
  • Communication between you and Human Stories
  • Billing and/or purchase information

Personal information is collected in order to:

  • Provide brand & storytelling services
  • Respond to enquires that come through the website
  • Advertise & promote Human Stories

Providing some information is optional. If you choose not to enter your contact details, we’ll be unable to respond to your enquiry.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us.

This is the privacy notice of Human Stories. In this document, “we”, “our”, or “us” refers to Human Stories.

Our registered office is at 22 Albert St, Palmerston North, New Zealand.

This is a notice to inform you of our policy about all information that we record about you. It covers both information that could and could not identify you and information.

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our website are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with New Zealand law [and with the laws of all jurisdictions of which we are aware]. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.

Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:

    This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.

This information is used:

1.1.        to provide you with the services which you request;

1.2.        for verifying your identity for security purposes;

1.3.        for marketing our services and products;

1.4.        information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

We keep information, which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.


    When we obtain information from you specifically to enable you to buy a service offered on our website by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
    This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:

3.1.        to correspond with you or deal with you as you expect;

3.2.        in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;

3.3.        to send you news about the services to which you have signed up;

3.4.        to tell you about other of our services or services of sister web sites.

    Information you send to us by posting to a forum or blog or in your advertisement, is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.
    We may use software embedded in our website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. [We do not presently associate such information with an identifiable person.]
    Cookies are small text files that are placed on your computer’s hard drive through your web browser when you visit any web site. They are widely used to make web sites work, or work more efficiently, as well as to provide information to the owners of the site.

Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.

Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies in order to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website. Here are the ways we use cookies:

6.1.        to record whether you have accepted the use of cookies on our web site. This is solely to comply with the law. If you have chosen not to accept cookies, we will not use cookies for your visit, but unfortunately, our site will not work well for you;

6.2.        to allow essential parts of our website to operate for you;

6.3.        to operate our content management system;

6.4.        to operate the online notification form – the form that you use to contact us for any reason. This cookie is set on your arrival at our web site and deleted when you close your browser;

6.5.        to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser;

6.6.        to collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited;

6.7.        to record that a user has viewed a webcast. It collects information in an anonymous form. This cookie expires when you close your browser;

6.8.        to record your activity during a web cast. An example is as to whether you have asked a question or provided an opinion by ticking a box. This information is retained so that we can serve your information to you when you return to the site. This cookie will record an anonymous ID for each user, but it will not use the information for any other purpose. This cookie will last for [three] months, when it will be deleted automatically.

6.9.        to store your personal information so that you do not have to provide it afresh when you visit the site next time. This cookie will last for [90] days.

6.10.     to enable you to watch videos we have placed on YouTube. YouTube will not store personally identifiable cookie information when you use YouTube’s privacy-enhanced mode.